Privacy Policy

Last updated: January 2025

1. Introduction

LiteIntake ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect information in the following ways:

Account Information

  • Email address
  • Business name (optional)
  • Payment information (processed securely by Stripe)

Form Submissions

When clients submit forms created by our users, we collect whatever information the form creator has requested. This may include names, email addresses, phone numbers, and other details relevant to their business.

Usage Data

We automatically collect certain information about how you use our service, including pages visited and actions taken.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send transactional emails (confirmations, password resets)
  • Respond to support requests
  • Improve our service

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Service providers: Companies that help us operate (e.g., Stripe for payments, Resend for emails)
  • Legal requirements: When required by law or to protect our rights

5. Data Retention

We retain your account data for as long as your account is active. Form submission data is retained until you delete it or close your account. You can delete individual submissions at any time from your dashboard.

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Object: Object to processing of your data

To exercise these rights, contact us at the email below or use the data export and account deletion features in your account settings.

7. Security

We use industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@liteintake.com